The Principles On Which We Base Our Actions
Our fundamental beliefs are centred on 100% client satisfaction. Zaplite World is devoted to providing the most significant level of service while never losing sight that the client is King.
Our commitment is why our clients never have to worry about the status of their order or when it will arrive. We have it, and it will be delivered on time.
We carry out our quality policy by:
- Constantly striving to enhance our systems and services
- Ascertaining that consumer demands are recognized and met.
- Our replies are prompt.
- Confidentiality in our interactions with consumers
- Available 24 hours a day
- Stick to the rules of all the regulatory authorities.
- Investing in more advanced technologies and creating new procedures
All Employees Receive Training Through Extensive Training Modules:
- Handling of Materials
- Security & Safety
- Relationships between clients and vendors
- Exchange of excellent practices